KCOM Academy programme poster with the headline result: 100% rated excellent or very good, from 22 participant responses

Practical Coaching and Mentoring Skills for Leaders: participant results from Brunei

October 27, 2026•2 min read

It is our pleasure to share the participant results from Practical Coaching and Mentoring Skills for Leaders, delivered at the Radisson Hotel, Bandar Seri Begawan, in September 2026. Rozana Halpin led the programme, supported by Davidson Abishegam. Twenty-two professionals from public utility and telecommunications organisations completed evaluation forms.

The results

22 evaluation responses.
100% rated the programme excellent or very good (22 of 22). 12 of 22 rated it excellent.
Overall rating of 4.55 out of 5. Trainer rating of 4.82 out of 5, with 18 of 22 participants giving 5 out of 5.
Self-rated knowledge of coaching rose from 2.33 to 4.00, a gain of 1.67 points (21 paired responses).
Before the programme, 13 of 21 participants rated their knowledge as fair or poor. Afterwards, 1 of 21 did.
Only 2 of 21 participants rated their knowledge as very good or excellent beforehand. Afterwards, 18 of 21 did.

Why the starting point matters

This cohort began with a modest self-rating of 2.33 out of 5. Coaching is often discussed in organisations before it is practised, and the self-ratings suggest that many participants arrived with limited experience of a structured coaching conversation. The movement from that starting point is the most important result here.

What participants valued

Participants valued the structure of the programme, particularly the GROW model, and the chance to practise coaching conversations in real time.

I believe the GROW model will help me to structure the coaching session in the future. This will lead to an effective performance evaluation session with team members and overall team effectiveness.
Programme participant

The framework, the essential elements you need to know when coaching.
Programme participant

Used real life situations and then demonstrated how to navigate and apply coaching techniques in those situations.
Programme participant

Participants also commented warmly on how the facilitators worked together, describing very good team dynamics and a session that was interactive and enjoyable.

Participant suggestions

Participants suggested using real situations rather than prepared scenarios when volunteering as a coachee, adding further mentoring content and allowing more time. We are grateful for this guidance.

Further information

We would be pleased to discuss the programmes planned for Brunei, or an in-house session for your organisation. Please contact Debbie, Head Business Support at KCOM Academy, on WhatsApp +60 12-217 7501 or at [email protected]. Further information is available at kcomacademy.com.

About these figures: KCOM Academy participant evaluation forms from one session of Practical Coaching and Mentoring Skills for Leaders held in September 2026. Ratings use a five point scale from Poor (1) to Excellent (5). Knowledge ratings are self-assessed by participants before and after the session. Quotes are lightly edited for spelling and are not attributed to individuals.

Davidson Abishegam

Dave is an accomplished author who combines years of experience with his passion for continuous learning and personal development. With a deep understanding of leadership, communication, and team dynamics, his writings focus on transforming personal and professional growth through insightful strategies and actionable advice. As an author, Dave is known for his engaging and accessible writing style, making complex topics easy to understand and apply. His works reflect a blend of personal experience and research-driven principles, empowering readers to unlock their potential, enhance their leadership skills, and cultivate meaningful change in their personal and professional lives. Drawing from his extensive experience in coaching, training, and team-building, Dave's books provide readers with the tools they need to achieve success. His philosophy centers around building resilience, emotional intelligence, and a growth mindset, helping individuals and teams achieve sustainable progress in today's fast-paced, ever-changing world. Dave’s works serve as a roadmap for anyone looking to make a lasting impact, both personally and within their organisations. His approach to writing reflects his commitment to lifelong learning and empowering others to continuously strive for excellence in everything they do.

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