KCOM Academy programme poster with the headline result: 100% rated excellent or very good, from 13 participant responses

Communicating with Clarity and Impact: participant results from Brunei

October 27, 2026•2 min read

We are pleased to share the participant results from Communicating with Clarity and Impact, delivered by Davidson Abishegam and Rozana Halpin at the Radisson Hotel, Bandar Seri Begawan, in September 2026. Thirteen professionals from public utility and telecommunications organisations, among others, completed evaluation forms, and all thirteen rated the programme excellent or very good.

The results

13 evaluation responses.
100% rated the programme excellent or very good (13 of 13). 8 of 13 rated it excellent.
Overall rating of 4.62 out of 5. Trainer rating of 4.77 out of 5.
Self-rated communication knowledge rose from 2.77 to 4.46, a gain of 1.69 points.
Before the programme, 7 of 13 participants rated their own knowledge as fair or poor. Afterwards, none did.
The share rating their knowledge as very good or excellent rose from 23% to 92%.

What the programme offers

The programme gives participants a communication toolkit and the opportunity to practise it. Participants explored how to explain a point clearly, how to adapt to different people and how to pause and structure a message using the 3C method. Role play and team discussions were among the elements participants valued most.

The practical activities, team discussions and role-play sessions were the most useful, as they helped me understand how to apply effective communication skills in real workplace situations.
Programme participant

Important to pause and use the 3C method for explanation.
Programme participant

Dave is good at providing information and explaining how to deal with situations using tools.
Programme participant

Why communication training earns its place

In structured organisations, communication is how decisions are carried out. A clear instruction, a well-framed request or a calm explanation saves time at every level. Participants began this programme with a modest view of their own skills, a self-rating of 2.77 out of 5, and finished at 4.46. That is a meaningful change in confidence, and confidence is what shows up in the next meeting.

Participant suggestions

Participants asked for more practical exercises and real workplace scenarios, with slightly more time for discussion and for sharing experience between colleagues. We value these suggestions and note them with appreciation.

Further information

We would be pleased to discuss the programmes planned for Brunei, or an in-house session for your organisation. Please contact Debbie, Head Business Support at KCOM Academy, on WhatsApp +60 12-217 7501 or at [email protected]. Further information is available at kcomacademy.com.

About these figures: KCOM Academy participant evaluation forms from one session of Communicating with Clarity and Impact held in September 2026. Ratings use a five point scale from Poor (1) to Excellent (5). Knowledge ratings are self-assessed by participants before and after the session. Quotes are lightly edited for spelling and are not attributed to individuals.

Davidson Abishegam

Dave is an accomplished author who combines years of experience with his passion for continuous learning and personal development. With a deep understanding of leadership, communication, and team dynamics, his writings focus on transforming personal and professional growth through insightful strategies and actionable advice. As an author, Dave is known for his engaging and accessible writing style, making complex topics easy to understand and apply. His works reflect a blend of personal experience and research-driven principles, empowering readers to unlock their potential, enhance their leadership skills, and cultivate meaningful change in their personal and professional lives. Drawing from his extensive experience in coaching, training, and team-building, Dave's books provide readers with the tools they need to achieve success. His philosophy centers around building resilience, emotional intelligence, and a growth mindset, helping individuals and teams achieve sustainable progress in today's fast-paced, ever-changing world. Dave’s works serve as a roadmap for anyone looking to make a lasting impact, both personally and within their organisations. His approach to writing reflects his commitment to lifelong learning and empowering others to continuously strive for excellence in everything they do.

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